Shipping and Delivery
Shipping and Delivery Policy
Effective Date: 1st Jan 2025
1. Shipping Partners
We partner with reliable courier services, including Delhivery, to ensure timely and secure deliveries across India.
2. Shipping Locations
We currently ship to most locations within India. If your area is not serviceable, we will notify you at checkout or via email.
3. Shipping Charges
- Standard Shipping: Free for orders above ₹999. A flat shipping fee of ₹50 applies to orders below ₹999.
- Express Shipping: Available for select pin codes at an additional charge, calculated at checkout.
4. Delivery Timelines
Estimated delivery times vary based on your location:
- Metro Cities: 3-5 business days
- Tier 2 & 3 Cities: 5-7 business days
- Remote Locations: 7-10 business days
Please note: Delivery times are approximate and subject to external factors such as weather, logistics delays, or local restrictions.
5. Order Processing Time
Orders are typically processed within 24-48 hours of placement. You will receive a tracking number once your order is dispatched.
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS. You can also track your order on the Delhivery website using the tracking number provided.
7. Delays & Issues
If your order is delayed beyond the estimated delivery time, please reach out to us at info@risenstyle.in or call us at +919910556818 for assistance.
8. Undeliverable Packages
In case of incorrect address details or failed delivery attempts, our courier partner will make multiple attempts. If undelivered, the package may be returned to us, and re-shipping charges may apply.
9. Damaged or Missing Items
If you receive a damaged package or an incomplete order, contact us within 48 hours of delivery with pictures of the package and items for prompt resolution.